Privacy Policy

WOTECH COMMUNICATIONS (PRIVATE) LIMITED - Privacy Policy for Zimbabwe Operations

Last Updated: January 2024

1. Introduction

WOTECH COMMUNICATIONS (PRIVATE) LIMITED ("we," "us," or "our"), a company registered in Zimbabwe, respects your privacy. This policy applies to all our services including ICT solutions, telecoms, media, and logistics operations across Zimbabwe.

2. Data We Collect

Personal Information:

Name, NRIC/passport, physical address, email, phone number

Business Information:

Company registration details, VAT numbers

Technical Data:

IP addresses, device information, browsing history

Transaction Data:

Payment records, service usage logs

3. Legal Basis for Processing

Under Zimbabwe's Data Protection Act [Chapter 11:12], we process data when:

Necessary for contract fulfillment (e.g., providing internet services)
Required by law (e.g., POTRAZ regulations)
With your explicit consent (for marketing communications)

4. Data Retention

Active customers:Duration of service + 5 years

Financial records:7 years as required by ZIMRA

Marketing consents:Until withdrawal

5. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Object to processing
Request deletion (where applicable)

6. Contact Information

For data protection inquiries, please contact us:

Phone

+263 761 857 98

hi@wotech.co.zw

7. Legal Compliance

This privacy policy complies with Zimbabwe's Data Protection Act, 2021, and other applicable regulations including POTRAZ requirements for telecommunications services and ZIMRA regulations for financial record keeping.